1025 Privacy Policy — User Data Protection

Last updated: January 2026. This policy describes how 1025 collects, uses, and protects your information.

1. Information We Collect

When you register or use the 1025 platform, we collect several categories of information to ensure a safe and seamless user experience. This information is collected directly from you during registration, platform use, and transactions.

Account information: Full name, email address, phone number, date of birth, and encrypted password. This information is required to verify your identity and grant access to your account.

Payment information: Transaction details in MYR (RM), payment methods used (such as FPX or local bank transfers), and deposit and withdrawal history. We do not store full card numbers — only the transaction references required for our records.

Device and browser information: IP address, device type, operating system, browser version, and general location data. This information is used to detect suspicious activity and maintain account security.

Usage data: Pages visited, session duration, in-platform actions, and betting patterns. This data helps us improve our services and deliver a more relevant experience.

2. How We Use Your Information

All information collected by the 1025 platform is used solely for legitimate purposes directly related to platform operations. We will not use your information for any other purpose without your consent.

Account management: Verifies your identity, enables login, and processes account requests such as password resets.
Transaction processing: Processes deposits and withdrawals in MYR securely and on time.
Platform security: Detects and prevents fraud, account abuse, and unauthorised access.
Service improvement: Analyses usage patterns to improve platform design, performance, and content.
Service communications: Sending important notifications related to your account, transactions, or policy updates.
Legal compliance: Meets our obligations under applicable laws and regulations in Malaysia.

3. Cookies & Tracking

The 1025 platform uses cookies and similar tracking technologies to enhance user experience and ensure the platform functions correctly. We use several types of cookies:

Session cookies: Temporary cookies that are active during your session and automatically deleted when you close your browser. These cookies are required to keep you logged in throughout your gaming session.

Preference cookies: Saves your personal settings such as preferred language, time zone, and display configuration so you do not need to reconfigure them each time you visit the platform.

Analytics cookies: Used to understand how users interact with the platform — which pages are visited most often, how long sessions last, and where users encounter issues. This information is in aggregate form and does not identify individual users.

You can control or block cookies through your browser settings. However, blocking all cookies may affect certain platform functions such as automatic login and saved preferences.

4. Data Storage & Security

Protecting your personal information is a top priority for 1025. We implement appropriate technical and organisational measures to safeguard your data against unauthorised access, disclosure, alteration, or destruction.

All communication between your device and 1025 servers is encrypted using industry-standard SSL/TLS protocols. Passwords are stored in hashed form and cannot be read by anyone, including our staff.

User data is stored on servers protected by strict access controls. Only authorised staff may access users' personal information, and only when required for legitimate operational or customer support purposes.

We also conduct regular security audits and keep our systems updated to stay ahead of evolving cyber threats. That said, no security system is completely foolproof, and users are equally responsible for safeguarding their own accounts — including keeping passwords strictly confidential.

Third-Party Sharing

1025 does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information may be shared only in specific circumstances: with payment service providers that process your transactions, with legal authorities when required by court order or applicable regulations, or with parties involved in platform management under binding confidentiality agreements.

5. User Rights & How to Contact Us

As a 1025 platform user, you have several rights regarding the personal information we hold about you:

Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted through customer support.
Right to Rectification: If the information we hold is inaccurate or out of date, you may request a correction through your account settings or by contacting us directly.
Right to Erasure: You may request the deletion of your account and personal data, subject to our legal obligations to retain certain records for periods specified by law.
Right to Object: You may object to the processing of your data for specific purposes such as direct marketing where applicable.

To exercise any of the rights above, or if you have questions regarding this privacy policy, please contact our support team by email: [email protected]. You may also refer to the FAQ for more information on how we handle user data.

This Privacy Policy may be updated from time to time to reflect changes in our services or legal requirements. Users will be notified of any significant changes through the platform. Continued use of the platform after changes are made will be considered acceptance of the updated policy.

Have more questions about your privacy or account?

Check our FAQ section or register to start using the 1025 platform.

FAQ Register Account